Terms & Conditions

These Terms & Conditions govern your use of www.altheanatura.com and the purchase of products from ALTHEANATURA®. By placing an order, you agree to be bound by these terms. Please read them carefully before purchasing.

1. About Us

ALTHEANATURA® is a UK-based herbal supplement and botanical skincare brand. Our registered address is Glancothi, Carmarthen, SA32 7BJ, Wales, UK. You can contact us at tay@altheanatura.com or by phone on 07946 283 130.

2. Placing an Order

By placing an order on our website, you are making an offer to purchase products in accordance with these Terms & Conditions. All orders are subject to availability and confirmation.

You will receive an order confirmation email once payment has been successfully processed. This constitutes acceptance of your order. We reserve the right to refuse or cancel any order at our discretion.

3. Pricing & Payment

• All prices are displayed in British Pounds Sterling (£) and are inclusive of VAT where applicable.
• We reserve the right to change prices at any time without notice. Price changes will not affect orders already confirmed.
• Payment is processed securely via Elavon. We do not store or have access to your full card details.
• Payment is taken at the time of order placement.

4. Delivery

We offer free tracked delivery on all UK orders. International delivery charges and estimated timescales are set out in our Shipping Policy. Delivery timescales are estimates and not guaranteed. We are not liable for delays caused by third-party carriers or circumstances outside our control.

5. Returns & Refunds

We operate a 30-day satisfaction guarantee. Full details of our returns and refund process are set out in our Returns & Refunds Policy, which forms part of these Terms & Conditions.

6. Product Information & Disclaimer

All ALTHEANATURA® products are food supplements and are not intended to diagnose, treat, cure or prevent any disease. They should not be used as a substitute for a varied diet or medical advice.

• Do not exceed the recommended dose.
• Keep out of reach of children.
• Store in a cool, dry place away from direct sunlight.
• If you are pregnant, breastfeeding, taking medication or have a medical condition, consult a healthcare professional before use.

We make every effort to ensure product descriptions and images are accurate, but we do not warrant that descriptions are complete, reliable or error-free. Minor variations in product appearance may occur.

7. Intellectual Property

All content on this website, including text, images, logos, product formulations and design, is the property of ALTHEANATURA® and is protected by UK copyright law. You may not reproduce, distribute or use any content without our prior written consent.

8. Limitation of Liability

To the fullest extent permitted by law, ALTHEANATURA® shall not be liable for any indirect, incidental, special or consequential losses arising from your use of our website or products.

Our total liability to you in connection with any order shall not exceed the total price paid for that order. Nothing in these terms limits our liability for death, personal injury caused by negligence, or fraud.

9. Privacy

Your personal data is processed in accordance with our Privacy Policy, which forms part of these Terms & Conditions.

10. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Changes to These Terms

We reserve the right to update these Terms & Conditions at any time. Changes will be posted on this page with an updated date. Continued use of our website after changes constitutes acceptance of the new terms.

12. Contact